Support & Contact

Need help with OneUp Today or the Chrome extension? Pick whichever channel works for you, I read all of them and usually respond within a few hours.

Tips for faster help

  1. 1
    Include context. What were you trying to do, and what happened instead? Screenshots and exact error messages help a lot.
  2. 2
    For the Chrome extension. Mention your Chrome version, the extension version (visible at chrome://extensions), and whether the issue is with sending DMs, replies, or the Reddit connect flow.
  3. 3
    Response time. I usually respond within a few hours. For anything urgent, X DMs are fastest.

What I can help with

  • Bug reports and unexpected behavior in the web app or Chrome extension
  • Setup help, connecting Reddit, importing posts, configuring campaigns
  • Billing, plan changes, refunds
  • Feature requests and product feedback
  • Account or data deletion requests